restoration software | iRestore Restoration Software

Embracing Technology In The Restoration Industry

restoration project management softwarePredicting the future of your restoration company has never been easy. “Business as usual” certainly has been unusual this decade. Consider the high speed of change, political uncertainty, health challenges, safety protocols, and an ever-changing market. Just think of how the last decade of technology has shifted our interaction with employment, communication, education, and online shopping. 

Have you put your company in a position to adapt and capitalize on these changes? For the past few years, most restoration professionals have worked within the constraints of the COVID-19 situation by inventing new processes and policies “on the fly.” As the pandemic stabilizes, you have to take purposeful actions to stay nimble, flexible, and alert for additional shifts in the industry. 

Lingering Supply Chain And Labor Problems

Two wheels on your metaphorical car are supplies and people– both are in short supply. Lead times on many materials are still affected by supply chain disruption. Commodity costs like lumber and sheetrock continue to rise. Some specific technological equipment is still affected by chip shortages in the manufacturing process; thankfully most have eased since last year. However, signs of inflation keep pressure on you to make capital investments sooner, not later. 

Most metro areas are still struggling to fill vacant positions for frontline workers. Many companies have had to limit growth due to available staff. To locate great people you need to take deliberate action. As a leader, you need to make locating staff a priority and incorporate weekly recruiting activities to keep your pipeline full. 

Opportunities Via Automation And Digitization 

Your continuing challenge is to identify opportunities to get more done by managing the data you have and can easily access. For example, tap into crowd-sourced data to improve your estimating process. 

Many activities, from project management to job site tracking, can be reworked to maximize results. When the physical world becomes digitized, like with Matterport or DocuSketch, many functions can be automated: measurement, drawing, and estimating. This will allow estimators to produce faster and more accurate estimates.

Search out new systems to automate repetitive, manual processes to lower operating costs and improve accuracy. Interconnected tools (phones, tablets, laptops) using 5G technology can provide immediate job site communications to the office and insurance companies. Every minute saved in sharing info at the site of water damage can represent less damage and faster drying time. And if the job tracking information is more accurate, invoices might get paid quicker. 

Take note that all of this technology will increase the cyber risks in your business. Manage your data, maintain standards, and protect your business from the many controllable data breaches. 

Moving Forward In Uncertain Times

Face the operational challenges today with the best tools and team you can find. This technology revolution is really imminent. Like you, iRestore focuses on solutions and continues to embrace change. Do your homework, create a nimble company, and look for partners to leverage this technology. 

Explore iRestore Restoration Project Management Software

As you assess the current situation and make plans for the future, you are gathering data and exploring ideas to manage growth. iRestore offers project management exclusively for the restoration industry. iRestore has tools to improve operations and add efficiencies with a minimum learning curve for your staff.

Maximize Profits with Effective Equipment Management

restoration project management softwareThe restoration business can be a profitable business that is vital for homeowners facing a crisis. But as a business owner, you know how difficult it is to stay on top for the offerings.  Industry estimates suggest that most restoration companies invested between $50,000and $150,000 just to get started. In addition to supplies and personal protection equipment, you’ll have to have: 

  • Trucks
  • Trailers
  • Power saws 
  • Ladders
  • Generators
  • Lights
  • Commercial air movers
  • Dehumidifiers 
  • Computers
  • Tablets
  • Phones 

Restoration Project Management Software

Keeping track of which “stuff” is available and which “stuff” is already on a job site is critical for great restoration results. While your team is onsite, you want them focussing on the client, not the inventory list. Paper lists and shared spreadsheets create a lot of opportunity for mistakes.  

It also takes a lot of time to process orders from each sales channel separately and to make regular manual stock checks– time better spent building your business. And in a time with supply chain issues exist across the board, lags in reordering when stock levels are low could result in missed opportunities for you. Instead, implement an inventory management system to automate and coordinate these tasks.

Your team can choose to track with your existing tracking numbers. Or you could use iRestore’s efficient barcode feature. Your staff will now track equipment easily with a user-friendly interface implemented across all platforms. Use this accurate data to improve overall reporting and maintenance records. 

Equipment management software can send automatic reminders when the replacement date of parts is approaching, or when specific parts are missing in your inventory, so you can purchase them in advance. At the same time, you can avoid overstocking and wasting money.

Features of Equipment Management Software 

  • Repairs and Maintenance can be easily tracked and documented
  • System allows you to assign equipment to jobs, storage, vehicles, and employees
  • All assigned equipment not “pulled” on the last day of a job is kept track of to help ensure that no equipment is left behind
  • Allows you to monitor and evaluate your inventory in multiple ways
  • Create detailed logs, custom invoices, estimates, and supporting documentation
  • Consecutive scanning feature allows for fast and efficient equipment transfers. (Keep track of equipment’s serial number, purchase date, price)
  • Integrates for all hard assets within the system: phones, devices, computers, meters.

iRestore Project Management Software 

iRestore helps you organize data to build on the success of your restoration business. By making the most of the information that your team gathers on site and in the office, you can improve communication and efficiency for your restoration clients.

iRestore provides affordable and easy-to-use software for restoration service companies. Using the latest in iPhone and iPad technology, this software collects data from the field in real time for a more accurate “big picture” view. Since both job management and CRM (customer relationship management) are critical to your success, keeping your information in an easy to use format will empower your business.

Call or request a demonstration of how your business can benefit.

Isn’t It Time You Had A Real Restoration Management System In Place?

restoration management systemYou’re the one who’s always on the go. You try to keep up with all of your restoration business’s needs and demands, but it’s hard when you’re juggling so many different things at once.

It’s so much easier to manage your business if your information is all in one place, and you can access it from any mobile device. iRestore is a comprehensive solution to help you manage your entire restoration business. It was built by restoration professionals for restoration professionals, so we know exactly what you need to do your job better—and make more money while doing it!

Restoration Management System

Allow iRestore to manage your restoration

iRestore is a restoration management solution that helps business owners streamline their operations and reduce costs. We’ve built our software to be extremely user-friendly, so you can spend less time on compliance and more time doing what you do best, helping your customers.

We know how hard it can be to stay compliant with industry regulations when you’re running a restoration company and trying to manage all of the other aspects of your business. The good news is that we’re here to help. Your iRestore account manager will work with you to set up your account so that everything is seamless from start-to-finish. Once everything’s in place, we’ll take care of everything else—from invoicing clients and tracking expenses, down through payroll audits—so that all your worries are taken care of by an expert who understands exactly what goes into running a restoration company.

The fully integrated restoration management solution

The fully integrated restoration management solution is a highly scalable, cloud-based system that can be adapted to suit your business needs. It offers complete flexibility, with the ability to integrate with existing solutions and add additional modules as needed.

The system offers a range of features such as:

  • Job management – Manage all aspects of jobs from initial assessment through completion and post-job analysis.
  • Relationship management – Track customer preferences, manage contracts for each customer or group of customers.
  • Equipment Management – Track location and availability of equipment at all times so you know where it is when you need it most (or call us).
  • Vehicle Management – Keep track of vehicle usage patterns so that costs can be accurately forecasted and managed in real-time.

Built by industry experts for the industry experts

iRestore has been designed to provide a complete solution for the restoration industry, providing a single source of truth for all restoration information. The iRestore system is simple and intuitive to use, making it easy for you to stay productive on the go.

With iRestore’s mobile app, field workers can capture photos and generate service tickets with their smartphones or tablets. They can also work offline and sync later when they have internet access again—meaning there’s no need to wait around at home base while your team works in remote areas without connectivity!

iRestore is the most comprehensive, powerful, and easy-to-use restoration management system on the market, and we’re pleased to announce that it’s now available for a price everyone can afford. There’s no need to refill costly cartridges or replace paper whenever you want to sign a work order or create an invoice—iRestore stores your printouts in the cloud, so all you need to do is log in with your phone or tablet. You can focus on your customers while iRestore handles your business needs.

3 Ways Restoration Management Software Helps Build Customer Relationships

restoration management softwareWhen working in the restoration industry, customer service is essential to be successful. Customer service for restoration project workers and managers might include; developing a restoration plan that fits the needs and expectations of the client, handling questions, concerns, or complaints, showing empathy for damages and losses, communicating the status of the project, responding to issues when they arise and following up with client satisfaction. Customer service can encompass a number of situations and issues in business. Whatever the situation may be, customers feel more satisfied with the work that was done and the overall end result when they feel like they received valuable in-person interactions, with their restoration company, and satisfied customers should be the number one priority for restoration companies.

Restoration Management Software And The Customer Experience

There are ways to meet your customers’ expectations but if you want to stand out in your industry, you really need to go above the standard of expectation. iRestore is committed to helping restoration business owners manage their businesses successfully and that includes the customer relationship. Our restoration management software is designed to do so many things that can improve the internal workings of your business AND optimize the customer experience.

Here are 3 major ways that iRestore’s restoration management software can help promote an attentive and detailed customer relationship and help you succeed in your business.

  1. Get to know your customers. Understanding who you are working for and with, what their situation is, what their expectations are, and what they value will help you make sure your restoration work is tailored to their specific needs. Be prepared with answers to the most frequently asked questions, and when meeting with the customer for the first time be sure to ask what their specific desires or requirements for the restoration project are so you can make sure your plan aligns with their desired outcome. The more you get to know the customer, the more trust you build with them which means the more satisfied they will be once restoration is complete. The restoration management software allows you to keep notes for your contacts, contact them at the press of a button, and optimize your relationship with other professionals working on the job.
  2. Show empathy for the customer and their situation. Dealing with restoration is a high-emotion and high-stress job. Customers are often completely overwhelmed and devastated by the damage done to their homes and belongings, so being able to show empathy, compassion, and understanding for their situation is so important. Putting yourself in their situation and treating them how you would want to be treated when dealing with a disaster will help you to greatly improve the relationship you develop with customers and the service you are able to provide. Be mindful of this and use the restoration management software to provide quick follow up emails or phone calls and manage notes so that other techs on the job are filled in with all the information they need before they arrive on-site, and
  3. Provide prompt and accurate answers to customers’ questions. Most customers have not experienced a property disaster before, so it is natural for them to have questions, concerns, and feelings of stress related to the job. Using the restoration management software can help you lay out a plan for your customer so that they know what to expect, who to expect and when to expect it.

While these 3 tips may seem simple, they can make a huge impact on the customer service you provide. iRestore’s restoration management software makes it easy for business owners and their employees to pull up detailed information from their phones, ipads, or on the computer and to relay information to customers quickly and accurately. Request a demo today to learn more! 

How Restoration Industry Software Can Help You Be More Organized

restoration industry softwareWith the beginning of a new year, most people and businesses have goals of getting more organized. Organization in businesses, especially restoration companies, leads to improved budgeting and cost management, better communication with employees and customers, and a great understanding and control over operations. When dealing with restoration projects, time is so important, and getting everything and everyone scheduled to be where they need to be within a moment’s notice can sometimes be, well, disorganized and chaotic. Here are two basic habits you can work on to help you be more organized in your business and life in general:

1. Write things down. 

One of the biggest mistakes we make is telling ourselves we will remember that when there are a million other things we have on our minds. We cannot be expected to remember every detail, every address, or every schedule on our own. By writing things down though, we can be sure that nothing gets forgotten or falls through the cracks. Dates, contacts, schedules, and addresses of restoration projects can go from hectic to helpful just by making a list and keeping a record. We are going to take this step a bit further though, since many of us do not carry around paper and a pen with us nowadays. We do, however, have smart phones and devices that can allow us to access digital lists, and even create and share files that can be accessed and updated by multiple users. Through restoration industry software, you can create notes, contact lists, address books, and schedules that can be edited by and shared with members of the restoration team so that no one or no project falls through the cracks. 

2. Set deadlines and make schedules. 

Organized people and companies know that time is valuable, especially when dealing with disaster restoration. Being organized means you do not waste time, which means you are more productive. Without schedules and deadlines, time can easily get away from us. When everyone is on the same page, knows the schedule, and has set deadlines, time is rarely wasted. To successfully stick to deadlines and stay on schedule, you must be organized and planning must be done beforehand. For each project you are working on, create a schedule with deadlines for each step of the restoration project to be completed by. Make sure these schedules and deadlines are effectively communicated with team members, and that proper planning and coordinating are done in accordance with the schedule. Again, the best way to communicate deadlines and schedules across multiple platforms and to multiple technicians is by utilizing restoration industry software, you can create and share schedules, set deadlines, and send reminders and alerts to team members. Coordinating equipment drop-off, monitoring, and pick-up schedules becomes much more organized when it is done in one place that everyone can see. Utilize the software available specifically for restoration companies to help you create more organized schedules and set attainable deadlines for projects and you will be amazed at how much more efficient your time management will be.

Stay Organized With Restoration Industry Software

In summary, our goal at iRestore is to help you become more organized so you can reap the benefits that come from better organization skills. Our restoration industry software was developed with you in mind, and will help make everything more accessible and organized so you can focus more on restoring homes and less on the behind-the-scenes details.