5 Reasons Why You Need Restoration Project Management Software

restoration project management software, restoration management softwareWhen you own a business, particularly a restoration company, there are a lot of different elements that you have to keep an eye on to make sure your business is operating smoothly and legally.

  • Making sure licenses stay up to date.
  • Keeping up on certifications and training.
  • Vehicle maintenance, repairs, and registration.
  • Keeping track of equipment and tools.

While business owners often hire a couple of people to help manage some of these key elements, it can still be extremely difficult for anyone in the company to track down information quickly. That is why restoration project management software has become such an inclusive part of restoration business operations.

Five Reasons Why Restoration Project Management Software Isn’t A Choice, But A Necessity

  1. Certifications, insurance renewals, vehicle registrations, employee background checks…..documents upon documents upon documents. You may have an office manager keeping track of the background checks while maybe a project manager is keeping track of vehicle registrations or vehicle maintenance. But do you know where to find all of these documents at the drop of a hat? With restoration management software, you have all of the information you need, stored in one spot for easy access.
  2. Scheduling is already tough when you have employees call out sick, vehicles break down, and equipment suddenly stops working. These are normal, everyday occurrences in most companies. But when you don’t have enough equipment or technicians are being booked for more jobs than they have time for – there’s a bigger problem. Your reputation is at stake. With restoration project management software, you can keep track of project timelines, where equipment is and where techs are scheduled so that you don’t have to keep calling waiting customers to push back their projects.
  3. To be the best in the business, you need to be the best in the business. With the right tools, like restoration project management software, you have information at your fingertips wherever you go. Provide up-to-date information to clients, agents, and adjusters at any moment with software that you can access on your phone, iPad, and computer.
  4. Do you ever feel like time is being wasted and money is being lost by employees trying to find information or documents, or not having the right information from the start? You can save time and money by utilizing easy-to-use software that helps improve internal communication, external communication, and store photos and documents for safekeeping. Nobody has to spend time trying to find information because it’s all stored in one centralized location that everybody can access.
  5. Employees are often guilty of not providing accurate notes or recording information because they are out in the field when they get the information and forget about it when they get back to the office. Restoration project management software can travel with your employees so that they can record the information needed on the spot. This can help reduce errors, improve internal communication, and allow more successful completion of a project with happier clients, agents, and adjusters.

Restoration Project Management Software

As a business owner, you are always thinking of ways to build your company and make more money. You can do that by helping your overall business operations run more smoothly. Restoration project management software isn’t just a choice for business owners, it’s an answer to those questions. How do I help my company operate better? How do I help my employees manage their time? How do I keep track of all this information? The answer is restoration project management software from iRestore. Call for a demo today!

 

Industry Restoration Software – What You Need To Know

industry restoration software, restoration management softwareIndustry restoration software is designed specifically to help restoration companies manage their business at all levels. If you have been trying to find a solution to endless clutter of paperwork, lost equipment, double booking jobs, tracking certifications, or maintaining your vehicles, you can find it in one simple software that easily integrates with your most-used tools and apps.

iRestore has been focused on providing restoration business owners with software that helps them manage every aspect of running their business so that they can spend more time providing quality customer support and making their companies successful. If you have lost time trying to sort through the chaos in your office and throughout your company, there are a few things that you should know.

  1. Equipment Loss – As a business owner, you already appreciate how expensive it is when you lose equipment. Even temporarily. When equipment is lost, you waste time and money trying to locate the lost equipment, pushing back jobs because of limited resources, and money spent on expensive pieces of equipment that are never found. Industry restoration software helps you track equipment and maintain it so that you know exactly where it is and where it is scheduled to be next, saving you time and tons of money. Tracking your equipment can help you help your customers better and faster.
  2. CRM Management – This restoration management software helps you manage every single job in detail. You can upload pictures and documents, keep track of agents, adjusters, and subcontractors connected to individual jobs, monitor and document progress, and communicate internally and externally. The system works in real-time to provide the most valuable up-to-date information that you need to answer questions and get results quickly and professionally.
  3. Easy To Use – Even if you aren’t a tech-savvy, computer minded person, this software will work for you.
  4. Take It On The Go – You can keep your information updated quickly by using the software in the field. The software is designed for phones, iPad, and desktop so that you can count on its reliability anywhere you go.
  5. Get Rid Of Time-WastersInc.com reported that business owners and their key executives spent 7.2 hours a month putting out preventable fires and 12.8 hours a week dealing with low-level interruptions that could be handled by someone else. As a business owner, you are probably well aware of the small interruptions that come up when a problem arises – iRestore’s industry restoration software can help prevent problems from arising, keep employees on task, and keep your clients happy!

Industry Restoration Software Success

Owning a restoration company is a big job. It takes time, attention to detail, and good organization to make sure that your company is successful and that you maintain the reputation that you want with your employees and your clients. iRestore’s industry restoration software is a high-quality tool that will help you amplify your career and boost your company’s success and overall profitability. Don’t do business without it – call us for a free demo today!

Expert Advantages – Restoration Software For Successful Management

restoration management software, restoration management toolsOwning a company is a large responsibility. To be successful, there is a need for organization, structure, and efficiency. Not only do you need to keep track of individual client’s and the work that is being done for them, but you also need to know where your equipment is, how long it is going to be there, which trucks have scheduled maintenance, which employees need recertifications….the list goes on and on.

Imagine managing your company with software that easily helps you keep track of all this information and more. iRestore’s software management designed for restoration companies does this and works with individual restoration companies to keep track of important information, necessary documents, and communicate with co-workers from one device.

Expert Advantages In The Restoration Industry

Restoration management software like this has given expert advantages to those working in the restoration industry.

Keep Track Of Certifications – You don’t have to fall behind ever again on employee and business certifications. The Human Resource System organizes all employee-related documents, such as applications, certifications, forms, and more, in one location that is easy to access and easy to use.

Monitor Business Credit Cards And Other Business Property – Efficient business property tracking is essential if you want to stay ahead of your competition. Say good-bye to the days of replacing missing credit cards, office and vehicle keys, or important documents. High-quality restoration management software allows you to keep track of this information so that you can stay one step ahead.

Equipment Tracking – Restoration companies often receive phone calls from clients informing them that equipment was left behind in their homes. As a business owner, you might worry about how often this happens and about losing money on property loss. iRestore’s Restoration Management Software provides tracking of equipment so that you always know where equipment is and how long it is scheduled out. The iRestore Barcode system creates consecutive scanning, allowing for fast and efficient equipment transfers. Keep track of equipment’s serial number, purchase date, price, and more. This also gives a leg up when planning and scheduling your next project.

Manage Job OperationsRestoration Management Software wouldn’t be just that if it didn’t allow you to manage actual job operations. This software collects job information, pictures, notes, equipment records, and billing. This unique system allows you to track profitability and is equipped with an interactive map for your convenience. You can quickly track job-related contacts like subcontractors and insurance adjusters and connect with the people that you need faster.

In the restoration industry, time is money. When you rely on detailed and thorough restoration management software to help you maintain order in your company, you are on the pathway to success. Successful restoration management software should be designed to help you save time, save money, and perfect the operations of your company. The many facets of a restoration company require a unique system that compliments to safeguard and protect business owners. To learn more about how iRestore’s Restoration Management Software can add value to your company, call and request a demo.

A Fresh Look at Online Training

restoration business development, restoration business management, continuing educationOnline training, e-learning, virtual classrooms, and other terms are becoming a new norm. In the landscape of education, there are limitless resources that are accessible to us and applicable to a variety of disciplines from technical to soft skills. Although there is a new light, none of this is new. As we operate and adjust to a world stricken by the challenges and changes brought on by the pandemic, in last month’s restoring success, A Cultural Shift, we considered some adjustments and speculate on what a new post pandemic world may look like. As an industry, we can embrace, adjust, and utilize training opportunities in new ways.

Children, college students, and adult learners have been nimble; educators have rose to the challenge to help others learn in new and innovative ways. For the first time, the IICRC has approved certain courses and certifications to be offered online via live streaming. The transfer of knowledge and experience to those that serve our industry’s training needs must rise and challenge the status quo in delivering education. Companies and the individuals can benefit from the value that training and education can bring to careers and company results. As with most things, there is not a crystal ball about the training landscape that may exist at any point in the future. However, we can easily speculate by understanding of ripple effect of the pandemic both culturally and economically. We can also look at trends, other industries, the rapidly evolving learning technology and the understanding of distance learning. As individuals and organizations, we can anticipate, seek opportunities, and shift so that we may best embrace the potential benefits of expanded online and virtual training opportunities.

All good and valuable things require effort and nurturing. Training is a tool and an investment that can be utilized to grow, develop and create opportunity. It does not necessarily define success but can help lead us to it. It has been a long-time hurdle to on-board those new to our industry and organizations in a way that is engaging, efficient and productive. Benefiting from on-line training opportunities starts with choosing engaging and valuable courses that meet your learning and possibly credentialing objectives. As well, our organizations’ cultures and individual’s desires for growth and self-development must be fostered to support training initiatives.

The following is a list of a few considerations in embracing on-line training for your Restoring Success:

  • Online training benefits: The are many benefits that when deliberately embraced can be fully enjoyed.
    • Accessibility: We can access subject matter, skill training and development, educators and expertise, anywhere in the world at any time.
    • Flexibility: In the 24/7 world of organized chaos, programs that offer flexibility can be very helpful. In addition, self-paced learning allows individuals to move through curriculum at a comfortable pace on an individual basis.
    • Cost Savings: Some programs may present the opportunity to save.
  • Choosing Training Programs: Use the proper due diligence and thoughtfulness in selecting courses and programs. Consider specifically what you are looking for from your educational choices:
    • Gain insight and understanding to a discipline
    • Gain or develop a certain skill or competency (technical, soft, other)
    • Consider the level: Fundamental, Intermediate, Advanced, etc.
    • Practical Application
    • Certification/Credential/Documentation of Competency
  • Company Tips: As an organization, training and career development can be proactively managed, celebrated and be a part of the culture.
    • Be Deliberate: In the New Tech Under Your Wing, there are a variety of tips to help incorporate training and learning in your day to day operations. One of the most important that applies to in-person or on-line is to encourage field training and mentoring when applicable.
    • Engage: Reward and celebrate learning and growth.
    • Invest: Time, resources, and attention to the utilization of on-line training as a tool.
  • Individual Tips: There are a variety of resources available on-line to help individuals with being on-line and/or adult learners.
    • Be an active and engaged learner
    • Limit distractions
    • Scheduled your courses and be as committed to your commitment as you would be with a live, in-person course.

The time is now to develop your company and individual training and education programs while enjoying all the benefits in the worldwide land of learning opportunities.

Best wishes for happy, safe, restoring success.

Restorer’s Perspective: Software Is A Tool

restoration management software, restoration managementIn the early 2000s, when I was just beginning my career as a restorer, I recall the buzz about the “cloud”. I am by no stretch a “computer geek” but it sounded like something exciting. Wanting to constantly employ the latest technology in all aspects of the business, I ran around the office declaring that we needed a cloud (totally clueless of what that meant). I came in one morning to a picture of a cloud on my door labeled, “Lisa’s Cloud”. Fast forward to 2018, I became co-owner and VP of Operations Design of iRestore, a cloud-based restoration management software company. It began when I was searching for the right cloud-based system for my company. I found iRestore and began working with Ryan Smith, who literally grew up in the industry and is a former owner/operator of a restoration company himself. From there, we began working closely on developing iRestore for my restoration company. We shared instant synergy as we worked together and quickly realized we made a perfect team. To my husband and business partner, Ted, I continually and enthusiastically chattered about the developments and ideas we had. One day, Ted simply stated, “Ask him if he wants to become partners.” The rest is history. Ryan and I officially joined forces in January 2018.

Joining the iRestore team is a true extension of the passion found in serving other restorers through our training center, the Restoration Technical Institute. We find joy in sharing missteps, successes, and anything else that could help an industry colleague succeed. I enjoy developing and improving systems and workflows and talking to other restorers about their operations. The software industry is where I can put my operations background, observations, and understanding of the intuition of restorers into the design of our software system. My objective is to contribute to the marriage of efficient systems that support the flow of restoration operations and the organization.

Software is a tool. It’s a tool not unlike many of the tools we use every day. It’s designed to be a part of your organization and help you serve others. There are many choices and they are not necessarily one size fits all. Each company must consider the features, price, and what is best for their organization. When acquiring any new tool or technology, consider the following short list:

  1. Cost vs. Benefits
    1. Benefits internally: Efficiency, information flows, improved outcomes, etc.
    2. Benefits to those we serve: Reports, information, communications, etc.
  2. Training and Implementation

Since becoming a part of the software industry, I have developed some thoughts and opinions about software’s place in operations. This may serve to help you choose, implement, and consider its place in your organization.

1.  It’s not a silver bullet. I am the first to tell fellow restorers, “software is not a silver bullet.” A basic customer service principle that I hold dear is to proactively manage expectations. I believe that within companies, the standards and best practices can remain a constant while the “how” may evolve with technology. The company’s operations and the team’s adherence to them is not dependent on software. Software is a tool that can help performance and help leadership manage the operation and team.

A prime example is documentation. Most restoration organizations understand the importance of job documentation and likely have clear requirements. The expectations may be in the forms of SOPs, best practices, or other company standards. In 2000, our company used mini-tape recorders and a person to transcribe the recordings into job records which included all relevant and meaningful job-related updates and communications. The standard remains the same; the means (using software and voice to text) is different. Team members who adhere to  will continue to do so with software. Those who do not follow guidelines will continue to not follow the guidelines with software. When I refer to the “silver bullet”, software does not make people document the job file. Software can make it more efficient and create benefits within the organization like real-time accessibility of information, but it does not make someone document. If the team is not engaged and held accountable to the standards set forth by the company, software will not change this.

2. Infrastructure Only. Software can provide a structure, order, and consistency. It can create efficiencies and offer a variety of features that helps the team and benefits customers. Our tag line is, “Powering your Vision, Values, and Leadership” and this speaks to the point that every company is special in its own way and is driven by something bigger, greater, and more powerful than software.

3. Too Much of a Good Thing.

  1. Software can create accessibility to a wide variety of metrics and reports that serve the operation well in many ways. Much of this can be generated through the natural movements within the organization using software. There is a balance to be met as too much data collection (at a cost) and reporting can be distractive and counter-productive.
  2. Reminders, flags, and other features that help the team move according to specified protocols and best practices is important but must be balanced using good judgement. The team needs to be engaged in doing their jobs and accountable to their organization. Over-reminding can have the opposite affect where the team can begin to ignore everything.

4. Flexibility in the system. I learned a lot about this from my partner and our software users. It is good for a system to have the proper balance of structure and flexibility to accommodate the unique needs of each company, accommodate growth, and potentially support related lines of business.

5. Think Upside Down. This was almost our tag line because it is of the utmost importance to consider the role and/or the positions of the users in the organization. Whether you are the owner/operator who at any times wears many hats: technician, accounting, HR, marketing, etc. or you’re the Operations Manager of a large firm, the software will not serve the CEO well if it does not serve those in all positions well.

As being part of the software industry, I often joke that my goal in life is that no restorer anywhere will ever need a spreadsheet again. I have also learned that contributing to the development of software has been very rewarding for me and a job that will never end as you are never done developing.