restoration management system | iRestore Restoration Software

Isn’t It Time You Had A Real Restoration Management System In Place?

restoration management systemYou’re the one who’s always on the go. You try to keep up with all of your restoration business’s needs and demands, but it’s hard when you’re juggling so many different things at once.

It’s so much easier to manage your business if your information is all in one place, and you can access it from any mobile device. iRestore is a comprehensive solution to help you manage your entire restoration business. It was built by restoration professionals for restoration professionals, so we know exactly what you need to do your job better—and make more money while doing it!

Restoration Management System

Allow iRestore to manage your restoration

iRestore is a restoration management solution that helps business owners streamline their operations and reduce costs. We’ve built our software to be extremely user-friendly, so you can spend less time on compliance and more time doing what you do best, helping your customers.

We know how hard it can be to stay compliant with industry regulations when you’re running a restoration company and trying to manage all of the other aspects of your business. The good news is that we’re here to help. Your iRestore account manager will work with you to set up your account so that everything is seamless from start-to-finish. Once everything’s in place, we’ll take care of everything else—from invoicing clients and tracking expenses, down through payroll audits—so that all your worries are taken care of by an expert who understands exactly what goes into running a restoration company.

The fully integrated restoration management solution

The fully integrated restoration management solution is a highly scalable, cloud-based system that can be adapted to suit your business needs. It offers complete flexibility, with the ability to integrate with existing solutions and add additional modules as needed.

The system offers a range of features such as:

  • Job management – Manage all aspects of jobs from initial assessment through completion and post-job analysis.
  • Relationship management – Track customer preferences, manage contracts for each customer or group of customers.
  • Equipment Management – Track location and availability of equipment at all times so you know where it is when you need it most (or call us).
  • Vehicle Management – Keep track of vehicle usage patterns so that costs can be accurately forecasted and managed in real-time.

Built by industry experts for the industry experts

iRestore has been designed to provide a complete solution for the restoration industry, providing a single source of truth for all restoration information. The iRestore system is simple and intuitive to use, making it easy for you to stay productive on the go.

With iRestore’s mobile app, field workers can capture photos and generate service tickets with their smartphones or tablets. They can also work offline and sync later when they have internet access again—meaning there’s no need to wait around at home base while your team works in remote areas without connectivity!

iRestore is the most comprehensive, powerful, and easy-to-use restoration management system on the market, and we’re pleased to announce that it’s now available for a price everyone can afford. There’s no need to refill costly cartridges or replace paper whenever you want to sign a work order or create an invoice—iRestore stores your printouts in the cloud, so all you need to do is log in with your phone or tablet. You can focus on your customers while iRestore handles your business needs.

Improving Your Restoration Business With Project Management Software

restoration project management softwareStarting your restoration business was pretty straightforward: IICRC training, obtaining insurance, purchasing equipment, hiring the right team, etc. High quality work improved relationships and the business reputation But now that it is growing, how does your restoration business stay organized? 

iRestore Restoration Project Management Software 

Each of your team members is great at knowing certain aspects of your clients’ restoration projects. And everyone on your staff has a different method for organizing that information: an old fashioned “little black book”, white boards, Daytime calendars, index cards, Rolodex cards, sticky notes, color coded highlighters pens, and a new and improved filing system.  

The iRestore software was developed by restoration insiders with day to day experience of the industry. The software has been developed for the ways in which you and your team use and share information from your restoration jobs. Easily see your work in production, outstanding tasks, gross profits and top referrals in one quick glance. All critical information is linked to the robust CRM, allowing you to manage and develop all of your relationships

  • Reporting: Designed for both external and internal reporting and communications
  • Job Related Contacts: Subcontractors, Inspectors, Adjusters, Agents, and more
  • Tasks: Allows assignment and management of the details in job execution
  • Documents: Contracts, Job Scopes, Inspections Reports, and more
  • Dry Log: Document your monitoring process and progress
  • Job Scope Tool: Provides thorough and accurate records 

How will those features help you in your restoration business? 

Plan Projects With Usable, Valuable Data

The iRestore reporting systems give real time and valuable information to help you improve the workflow. Breaking complex projects into easily manageable units will allow you to recombine that information. For example, using an interactive map can build more efficient schedules. Gain more control with subtasks, recurring tasks, dependencies and blueprints using our project management tool.

Keeping information in a central place can even link job information with equipment records and billing. Pictures, notes and contact info can all live in the same file– accessible to all.   

Clear, easy to read charts can provide a visual representation of progress against goals. Now the managers can set baselines and team members can record critical tasks. Generating detailed project reports on demand will prove invaluable as a project management tool.

Track Time With Built-In Integration  

“Time is money”. Maximizing each team member’s hours will help you all work smarter, not harder. Everyone that is working on a job can easily log their billable and non-billable hours using timesheets, generating accurate invoices from approved timesheet entries. 

Manage And Collaborate Effortlessly

Employees, managers, and clients can share information from the field or from the office by commenting on tasks or monitoring feeds. Your team will always have access to the latest version of all project documents, presentations, or spreadsheets with online document tools. Instead of chasing updates with voicemails and emails, get the info the team needs instantly. 

Successful restoration companies are built by owners that collaborate and value their team; iRestore helps you build on that success. By making the most of the information that your team gathers on site and in the office, you can improve communication  and efficiency for your restoration clients. iRestore is a complete customer service management solution made by restorers exclusively for the restorer restoration industry. Call or request a demonstration of how your team, and overall business, can benefit.

3 Ways Restoration Management Software Helps Build Customer Relationships

restoration management softwareWhen working in the restoration industry, customer service is essential to be successful. Customer service for restoration project workers and managers might include; developing a restoration plan that fits the needs and expectations of the client, handling questions, concerns, or complaints, showing empathy for damages and losses, communicating the status of the project, responding to issues when they arise and following up with client satisfaction. Customer service can encompass a number of situations and issues in business. Whatever the situation may be, customers feel more satisfied with the work that was done and the overall end result when they feel like they received valuable in-person interactions, with their restoration company, and satisfied customers should be the number one priority for restoration companies.

Restoration Management Software And The Customer Experience

There are ways to meet your customers’ expectations but if you want to stand out in your industry, you really need to go above the standard of expectation. iRestore is committed to helping restoration business owners manage their businesses successfully and that includes the customer relationship. Our restoration management software is designed to do so many things that can improve the internal workings of your business AND optimize the customer experience.

Here are 3 major ways that iRestore’s restoration management software can help promote an attentive and detailed customer relationship and help you succeed in your business.

  1. Get to know your customers. Understanding who you are working for and with, what their situation is, what their expectations are, and what they value will help you make sure your restoration work is tailored to their specific needs. Be prepared with answers to the most frequently asked questions, and when meeting with the customer for the first time be sure to ask what their specific desires or requirements for the restoration project are so you can make sure your plan aligns with their desired outcome. The more you get to know the customer, the more trust you build with them which means the more satisfied they will be once restoration is complete. The restoration management software allows you to keep notes for your contacts, contact them at the press of a button, and optimize your relationship with other professionals working on the job.
  2. Show empathy for the customer and their situation. Dealing with restoration is a high-emotion and high-stress job. Customers are often completely overwhelmed and devastated by the damage done to their homes and belongings, so being able to show empathy, compassion, and understanding for their situation is so important. Putting yourself in their situation and treating them how you would want to be treated when dealing with a disaster will help you to greatly improve the relationship you develop with customers and the service you are able to provide. Be mindful of this and use the restoration management software to provide quick follow up emails or phone calls and manage notes so that other techs on the job are filled in with all the information they need before they arrive on-site, and
  3. Provide prompt and accurate answers to customers’ questions. Most customers have not experienced a property disaster before, so it is natural for them to have questions, concerns, and feelings of stress related to the job. Using the restoration management software can help you lay out a plan for your customer so that they know what to expect, who to expect and when to expect it.

While these 3 tips may seem simple, they can make a huge impact on the customer service you provide. iRestore’s restoration management software makes it easy for business owners and their employees to pull up detailed information from their phones, ipads, or on the computer and to relay information to customers quickly and accurately. Request a demo today to learn more! 

Lighten Your Load With Restoration Project Management Software

restoration project management software, restoration management system, restoration management softwareKeeping detailed records and saving documents are important aspects of any restoration project. From time punches to receipts, there are many different papers that need to be saved and stored in order to make sure no detail is missed when you are working on someone else’s home. PricewaterhouseCoopers (PwC) conducted a study that found that an average of 7.5% of paper documents get lost and around 3% get misfiled, which could result in lost revenue or production for your company. With the technology that is available to us today, it is time to consider getting rid of that filing cabinet system and the stacks of paper on your desk and switch to electronic documents and record management systems. 

Your Trusted Restoration Project Management Software

When you think of all the information that needs to be recorded, stored, and referred to for each individual restoration project, the list goes on and on. From job-related contacts, to inspection reports, and even logging the monitoring process, there are a number of records that must be kept in order to provide a successful restoration. How much more convenient and efficient can the process be when all that information is stored in an easy-to-access location that can be reached from your phone and laptop? The answer is a whole lot more convenient and efficient. Not only do electronic documents and record management systems make it easy to store and locate documents and records, but also allow options to share and update them among different members of your team. You can sort, categorize, and secure all your files and records for optimal organization. The only question left is where to get the software to move all your documents and records online? 

iRestore has developed a restoration project management software that utilizes electronic documentation and record keeping. In fact, our complete job management system allows you to manage jobs, communicate with contacts and employees, document, and report all in one place. This software helps you manage job information, pictures, notes, locations, equipment records, billing, and profitability. Increase accessibility of documents to those who need them with an online system that makes it easy for employees to locate files and keep detailed records on the job site. When you utilize our restoration project management software to store your documents and records, you will be more efficient and productive with each job. No restoration job can be successfully completed without detailed documentation and record keeping. Let iRestore provide you with a streamlined restoration project management software that will optimize organization, increase accessibility, open up communication and improve the efficiency of your restoration projects by implementing electronic documentation and records into your daily practice. Our restoration project management software was built by restorers specifically for restores, so we know what you need. We will customize your software to fit your specific needs and make sure it is easy to implement and use for everyone in your company. Don’t waste any more time looking for misplaced receipts or lost insurance claims, and instead put that time into providing optimal results for your customers. You work hard enough restoring homes and properties, let our software make your job easier.

Management Software Is The Key To Any Restoration Project

restoration management system, restoration management software, restoration softwareTime really is of the essence when it comes to restoration projects. Any good restoration company knows that the quicker restoration can begin, the less damage will occur. They also understand that the smoother the process goes, the faster it is completed which means the happier the customer is in the end. Time is the most important thing to have on your side when dealing with restoration, whether from water, fire, mold, or any other disaster. The problem is, restoration planning and execution take just what it needs the most to be successful – time. So how do you keep time on your side when handling a restoration project? 

Restoration Project Management Software

We cannot control when a customer will reach out to us for help with restoration, so we do not always get to the disaster as soon as we would like. But once the call does come in, then we have to have the timing game figured out so we can mitigate any further damage and get the restoration process started as soon as possible. Just to show exactly how important time is in restoration, we are going to explain how quickly water damage can escalate. In as little as 24 hours following water damage, and by 48 hours after, mold will have begun to grow. That means that not only are you dealing with water damage restoration, but now you have mold remediation to add on top of it all. This is why restoration companies need to be ready to respond as soon as the call for help comes in. This can make things hectic and chaotic, which is the last thing we need when handling a restoration project. As restorers ourselves, at iRestore we decided how to make the most of every minute and ensure that restoration projects are completed in a very timely manner – and we are going to share our tools with you. 

Restoration software has quickly become the MVP of restoration companies. Having each restoration project planned and managed down to every detail will end up saving you so much time, which in return makes the process run more smoothly and quickly resulting in happy customers. Our software offers job management that lets you manage each project separately, communicate, document, and make reports. You can track your equipment and vehicles, which ensures that you will have the tools you need when and where you need them. We organize and store all the information and contacts you need in our easy-to-use system that can be navigated across many different platforms from cell phones to laptops. One of the best features of our restoration project management software is that it is customizable to fit you and your businesses’ needs. From relationship management to human resources, we will make sure that your program has everything you need to be successful at each and every restoration project and will help you get things done much more smoothly and quickly. Make the most of your valuable time, and let iRestore’s restoration project management software take your restoration services to the next level.