iRestore | iRestore Restoration Software

Isn’t It Time You Had A Real Restoration Management System In Place?

restoration management systemYou’re the one who’s always on the go. You try to keep up with all of your restoration business’s needs and demands, but it’s hard when you’re juggling so many different things at once.

It’s so much easier to manage your business if your information is all in one place, and you can access it from any mobile device. iRestore is a comprehensive solution to help you manage your entire restoration business. It was built by restoration professionals for restoration professionals, so we know exactly what you need to do your job better—and make more money while doing it!

Restoration Management System

Allow iRestore to manage your restoration

iRestore is a restoration management solution that helps business owners streamline their operations and reduce costs. We’ve built our software to be extremely user-friendly, so you can spend less time on compliance and more time doing what you do best, helping your customers.

We know how hard it can be to stay compliant with industry regulations when you’re running a restoration company and trying to manage all of the other aspects of your business. The good news is that we’re here to help. Your iRestore account manager will work with you to set up your account so that everything is seamless from start-to-finish. Once everything’s in place, we’ll take care of everything else—from invoicing clients and tracking expenses, down through payroll audits—so that all your worries are taken care of by an expert who understands exactly what goes into running a restoration company.

The fully integrated restoration management solution

The fully integrated restoration management solution is a highly scalable, cloud-based system that can be adapted to suit your business needs. It offers complete flexibility, with the ability to integrate with existing solutions and add additional modules as needed.

The system offers a range of features such as:

  • Job management – Manage all aspects of jobs from initial assessment through completion and post-job analysis.
  • Relationship management – Track customer preferences, manage contracts for each customer or group of customers.
  • Equipment Management – Track location and availability of equipment at all times so you know where it is when you need it most (or call us).
  • Vehicle Management – Keep track of vehicle usage patterns so that costs can be accurately forecasted and managed in real-time.

Built by industry experts for the industry experts

iRestore has been designed to provide a complete solution for the restoration industry, providing a single source of truth for all restoration information. The iRestore system is simple and intuitive to use, making it easy for you to stay productive on the go.

With iRestore’s mobile app, field workers can capture photos and generate service tickets with their smartphones or tablets. They can also work offline and sync later when they have internet access again—meaning there’s no need to wait around at home base while your team works in remote areas without connectivity!

iRestore is the most comprehensive, powerful, and easy-to-use restoration management system on the market, and we’re pleased to announce that it’s now available for a price everyone can afford. There’s no need to refill costly cartridges or replace paper whenever you want to sign a work order or create an invoice—iRestore stores your printouts in the cloud, so all you need to do is log in with your phone or tablet. You can focus on your customers while iRestore handles your business needs.

Managing Restoration & Reconstruction Jobs

restoration management softwareiRestore, restoration management software, gives you all the tools to proactively manage your jobs. 

  • Job Notes, Pictures, Contacts
  • Estimating and Scoping 
  • Job Profitability, Timecards, and Purchase Orders
  • Schedule and Tasks
  • Timelines and more

With all the tools to manage your jobs, your relationships, and your company, consistency in the application is a key to successful operations. With the tools and infrastructure, the next step is to apply best practices and processes consistently.  

iRestore’s Restoration Management Software For Project Management

In Restoring Success, Inconsistency:  The Silent Enemy of Your Restoration Company,  Lisa Lavender, makes the case that consistency has a direct impact on: 

  • Effectiveness
  • Efficiency
  • Credibility
  • Reliability
  • Growth (both for individuals and organizations)

Proactively managing jobs and good documentation is a key to operational success. Having the tools to be effective and efficient at managing and documenting the details of water mitigation, construction, mold remediation, etc. is the first step. Once you have the tools in place, teams must be trained, engaged, and held responsible for the clearly defined expectations of the company.  

Our FREE Job Checklist for job management gives you the tools to: 

  • Train your team on consistent job documentation and project management
  • Clearly define the most critical best practices in updating a job and managing the project 
  • Use as a job audit checklist for quality control and to hold team members responsible

Key elements of ongoing job documentation

  • Meaningful contact and information
  • Who, how, date of communication(s)
  • Are interested parties happy with the progress, status updates, and next steps or are there concerns that need to be addressed
  • Identification of challenges and the solutions to overcoming the challenges
  • Key contacts and interested parties are part of the job record

Managing Job Profitability

There are several keys to proactively managing job profitability. The following short list will help you and your team keep jobs on track and within budget: 

  • Job Costing:  Your accounting system and operations must support accurate and timely job costing methods. 
  • Transparency:  Responsible team members must have access to timely and accurate cost data.
  • Scope:  Deviations in scope must be proactively managed and accounted for in the estimating and invoicing practices of the company. 
  • Estimating:  The operations must support and maintain best practices in creating and executing accurate and thorough estimating practices. 

Develop your best practices by using this checklist. Define the intervals of updating and managing the jobs in your company and assign the responsibility. 


Project Manager must provide a minimum of a weekly update. 

Site Supervisor must provide an update daily. 

Consistent, effective, and efficient deployment of key functions in your restoration, mitigation, and remediation company requires the company to have the right training, tools, and clearly defined expectations. iRestore management software provides the tools to help your team manage critical functions and keep everything organized, transparent, profitable, and customers happy.  

Job Update & To-Do FREE DOWNLOAD

    Constructive Feedback: Delivering and Receiving For Continuous Improvement

    May 12, 2022

    My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, I can attest to the fact that receiving constructive feedback allows one to see opportunities to grow, develop and feeds a drive toward continuous improvement. In 2004 my father retired from the insurance industry and has helped shape our culture and articulate our values. He has mentored and given counsel to me and many in our organization regarding management, leadership and whenever a little “constructive” feedback is in order. Many editions of Restoring Success are sprinkled with principles and values that I hold dear and were fostered by Dad.

    For over 20 years, we have valued the notion of constructive feedback, so much so that it is a stated value that we all rally around. “We maintain a positive and open work environment by providing honest and constructive feedback on job performance.” While chatting with Dad about a month ago, I had said, “I am shocked how many people don’t know how to give ‘constructive feedback,’ maybe we could collaborate in my next article?”

    Paul Pinchak on Constructive Feedback  

    Managing the job duties, and development, of others is a serious responsibility. That first step into management or supervision requires a major shift in thinking and actions. No longer is it solely your job performance to consider; now you are responsible for others as well.

    There are a wide range of approaches to helping first-time managers/supervisors settle into their new roles. Many organizations provide some type of formal training while others will leave the individual to find their own way.

    Those who manage others have a lot to think about. While adapting to the new role, deliberate thought should be given to the question: “How can I help my people reach their full potential?” For a first-time manager, the prospect of counseling may be uncomfortable and even intimidating. Whether in the context of an annual review, or a session needed to address a specific performance issue, there are a few recommended considerations:

    • Use a private setting; face to face is best.
    • Prepare for the discussion by carefully thinking through what you are going to say and how you are going to say it.
    • Bring forward facts to support the issues you are addressing, do not judge or make hurtful remarks, and avoid profanities.
    • Present constructive input using a positive approach whenever possible. Good openings include: “There are a few things you can work on…let’s talk them through” or “I’ve noticed you’re having trouble with ……., let’s see if I can give you some pointers so you can do better.”

    Of course, there will be times where a more direct approach is called for: “It has come to my attention that” or “As I am sure you can appreciate, this is not acceptable. Going forward you need to address this. Do you have any questions?”

    There is no one standard approach to giving constructive criticism. Always, it is designed to bring about improved job performance. Considerable skill, and thought, is required. Sessions will vary in length and complexity depending on a number of considerations. There is a time and place for creating a helpful and supportive theme, and there is a time to be firm while sending a serious message.

    One important lesson that experienced managers will agree on: When it is time to address an issue, doing so should not be delayed. When a performance issue is not addressed in a timely manner, it will leave the impression that all is well. Unfortunately, it is all too common that managers put off that difficult discussion. By doing so, there is quiet acceptance of the unacceptable behavior. This is called tacit approval. Addressing a problem long after it presents itself will make it that much more difficult to deal with. Also, there may be a negative effect on others who can see that the issue has not been checked.

    There is a wide range of acceptable styles to counseling. As managers and supervisors develop, they should become more comfortable dealing with a variety of personalities and challenges. Most people want to do their best and should be open and receptive to constructive input if presented properly. If not, you may have the wrong person in the job.

    Lisa’s Constructive Feedback on Paul Pinchak’ s Brief on Constructive Feedback

    Although I like the focus on new managers, there is opportunity for all levels of experience to reflect and consider their ability in providing constructive feedback.

    The concept of “helping people reach their full potential” is an important frame of mind of those in a leadership position, however we must also understand that the concept of being constructive is to deliver the feedback in a way that evokes a positive reaction and behavior change. If you deliver feedback and do not get these outcomes, it may be indicative of an opportunity to improve. The ability to positively coach and deliver feedback to others not only influences the individual but can have an impact on the morale of the entire company.

    It is a great starting point to focus on managers delivering feedback, but I also think that every individual regardless of role and position needs to be able to accept and embrace constructive feedback as the receiver. Sometimes ego, perspective and other factors get in the way of one’s ability to receive constructive feedback. When receiving constructive feedback, it is important to stay objective; do not let emotions get in your way and look at it is an opportunity to grow and improve.

    Constructive feedback when viewed as an opportunity to improve can come from a wide variety of relationships, a few examples include:

    1. Direct Report to Supervisor
    2. Customers
    3. Colleagues and Peers

    I once recall a customer who had a fire that resulted in the extensive restoration of both their home and contents. Once complete, the customer reached out to me extremely happy and grateful to the team and then said, “I am an operations person. I am extremely pleased but would like to share with you some notes that I have that may be opportunities to improve.” I invited him to share his feedback at a company meeting. He connected with the group by sharing the positive impact that the team had on him and his family. He shared specific special moments. He also shared opportunities areas for us to improve. Even if using a surveying tool, you may notice all exceptional marks of 10and then a dip to an 8 in “communications,” this may be an opportunity to accept constructive feedback.

    The tips presented for a single interaction are excellent, but I would like to add that the delivery and receipt of the feedback is best when there are healthy relationships between the individuals. An organizational culture based on trust will best provide the safety and security to accept feedback as intended. My father’s stream of constructive feedback is consistently delivered with nothing but the best intentions and that is another reason it is so well received and effective both to me and others.

    May delivering and accepting constructive feedback bring you much continued Restoring Success.

    Improving Your Restoration Business With Project Management Software

    restoration project management softwareStarting your restoration business was pretty straightforward: IICRC training, obtaining insurance, purchasing equipment, hiring the right team, etc. High quality work improved relationships and the business reputation But now that it is growing, how does your restoration business stay organized? 

    iRestore Restoration Project Management Software 

    Each of your team members is great at knowing certain aspects of your clients’ restoration projects. And everyone on your staff has a different method for organizing that information: an old fashioned “little black book”, white boards, Daytime calendars, index cards, Rolodex cards, sticky notes, color coded highlighters pens, and a new and improved filing system.  

    The iRestore software was developed by restoration insiders with day to day experience of the industry. The software has been developed for the ways in which you and your team use and share information from your restoration jobs. Easily see your work in production, outstanding tasks, gross profits and top referrals in one quick glance. All critical information is linked to the robust CRM, allowing you to manage and develop all of your relationships

    • Reporting: Designed for both external and internal reporting and communications
    • Job Related Contacts: Subcontractors, Inspectors, Adjusters, Agents, and more
    • Tasks: Allows assignment and management of the details in job execution
    • Documents: Contracts, Job Scopes, Inspections Reports, and more
    • Dry Log: Document your monitoring process and progress
    • Job Scope Tool: Provides thorough and accurate records 

    How will those features help you in your restoration business? 

    Plan Projects With Usable, Valuable Data

    The iRestore reporting systems give real time and valuable information to help you improve the workflow. Breaking complex projects into easily manageable units will allow you to recombine that information. For example, using an interactive map can build more efficient schedules. Gain more control with subtasks, recurring tasks, dependencies and blueprints using our project management tool.

    Keeping information in a central place can even link job information with equipment records and billing. Pictures, notes and contact info can all live in the same file– accessible to all.   

    Clear, easy to read charts can provide a visual representation of progress against goals. Now the managers can set baselines and team members can record critical tasks. Generating detailed project reports on demand will prove invaluable as a project management tool.

    Track Time With Built-In Integration  

    “Time is money”. Maximizing each team member’s hours will help you all work smarter, not harder. Everyone that is working on a job can easily log their billable and non-billable hours using timesheets, generating accurate invoices from approved timesheet entries. 

    Manage And Collaborate Effortlessly

    Employees, managers, and clients can share information from the field or from the office by commenting on tasks or monitoring feeds. Your team will always have access to the latest version of all project documents, presentations, or spreadsheets with online document tools. Instead of chasing updates with voicemails and emails, get the info the team needs instantly. 

    Successful restoration companies are built by owners that collaborate and value their team; iRestore helps you build on that success. By making the most of the information that your team gathers on site and in the office, you can improve communication  and efficiency for your restoration clients. iRestore is a complete customer service management solution made by restorers exclusively for the restorer restoration industry. Call or request a demonstration of how your team, and overall business, can benefit.

    ​​Restoration Project Management Software For Your Business

    Restoration Project Management SoftwareIt’s amazing how many project managers overlook the business side of restoration projects. Read more to learn more about what you can do to increase the efficiency of your construction business, and then implement this knowledge in your business today.

    Restoration Project Management Software For Your Business

    Project management software helps businesses manage their projects and processes. It provides a centralized place to store information and documents, and it keeps track of tasks, timelines, and budgets. Restoration project management software is not that different from regular project management software in terms of what it does–it helps restoration companies plan out, execute, keep track of, and close out restoration projects.

    One example of restoration project management software is iRestore. This system enables your team to work more efficiently by providing all the tools for managing your business in one place:

    • A client portal for easy communication with clients about progress on projects
    • Digital document storage for keeping crucial information like estimates organized
    • A calendar to help plan out and schedule projects so you can complete them on time
    • Invoicing tools that help keep you paid as quickly as possible

    What is Project Management Software?

    Project management software is a tool that can be used to help organize, plan, track and analyze the work you need to do for your business. It makes communication and collaboration easy for projects and helps ensure tasks are completed on time.

    Project management software is not just a tool for large businesses with teams of employees dedicated to project management. In fact, it is an extremely valuable tool even if you are a small business owner who only has a few people working with you at any one time.

    Why did we create iRestore?

    If you’re a restoration professional, you know how challenging it can be to keep track of multiple projects at once. You have millions of things to do, and it seems like there’s always something that needs your attention and then some.

    We created iRestore because we were frustrated with the lack of good options out there for restoration project management. We’re restoration industry veterans, and we know how hard it is to find software that matches your needs—and your budget.

    After years of trying to make do with the wrong tools, we decided it was time to make our own software. And that’s how iRestore was born.

    The goal of iRestore has always been to solve the problems that are unique to the restoration business and make it easier for you to run every aspect of your company from one place. So you can get back to doing what you love—restoring buildings!

    The Main Features of iRestore

    iRestore, the all-in-one business management software, is your best bet for boosting productivity and getting more done in less time. Here’s a quick rundown of the main features that are going to help you get there:

    • A calendar to help you track your appointments, keep you on task, and help you manage your time better
    • Reports to help you understand your data and the way in which your company is performing
    • Workflow management tools that allow you to set up and administer each individual aspect of your operation
    • Vendor management tools that help you manage contracts, pricing, and more regarding the vendors your business uses
    • Customer management tools that help you keep track of leads and existing customers, note any sales or customer service history with them, and send them information about new offers or discounts as needed
    • Tools for managing tasks and jobs—ensuring that nothing falls through the cracks and that everything is being tracked properly from start to finish. This includes detailed information about each job, pictures uploaded by staff members, notes related to the job’s progress or customer interactions, interactive maps showing where jobs are located, equipment records related to those jobs (including warranty information), billing details for each job, and profitability reports for each job.

    The Competitive Edge of iRestore

    iRestore is a full-service project management software. This software allows you to manage every aspect of your restoration business, from scheduling and dispatching to invoicing and reporting. But iRestore isn’t only industry specific; it helps you streamline and improve many of your daily processes as well.

    One of the top benefits of using iRestore is that it’s easy to use and implement into your business, regardless if you have just started out or have been in business for years. You can easily take advantage of iRestore’s simplistic interface and start putting all the features to work for you. With the supported integration capabilities, you can keep all the information from your work orders flowing between systems with ease.

    Restoration Project Management Software

    As a restoration business owner, you are constantly busy. You don’t have the time or energy to deal with running your business and a separate project management software. You need something simple and effective that can handle the job for you without being a pain in the neck to work with.

    iRestore is the perfect software for your needs. If you are not using it already, then you should start as soon as possible. It will make your life so much easier and improve your business at the same time.

    iRestore is easy to use, affordable and accessible from anywhere at any time. It does everything that other project management softwares do, but better and easier! This is why iRestore is so popular in many different industries including restoration companies like yours. Try our unique platform.