October 8, 2018
The Phone Rings And Then…
By: Lisa Lavender, VP of Operations Design It is of critical importance that whoever is answering the phone in your restoration company projects soothing confidence to the caller who may have just experienced damage to their home, their business, their property or sometimes even worse… The person who answers the phone may be having the very first impression of your company, and everything from tone to knowledge will have a direct impact on the
October 3, 2018
The Value Of The “Call” After The Initial “Call”
The phone rings and you are called to duty. Whether it is a new water loss, fire, or mold, you have been given the opportunity to serve and the opportunity to fulfill your mission as a restorer. As important as it is to deliver high-quality services in a timely manner to your new customer, we do so with the understanding that beyond each individual person you serve lays more opportunity. Consider the following: Branding: The neighbors
September 28, 2018
How Customer Reviews Will Grow Your Restoration Business
The Importance of Asking For Reviews: How Asking Your Customer For Reviews Will Grow Your Restoration Business By: Jeff Rooks, Content Editor at 33 Mile Radius For the last seven years, 33 Mile Radius has generated exclusive water damage leads for restoration contractors. In addition lead generation, 33 Mile Radius also offers Acquirly, a review acquisition app designed to get contractors more positive reviews. Roughly half of all customers read reviews before hiring a restoration
August 31, 2018
33 Mile Radius’ New Tracking System
Contractors can now easily measure the performance of their marketing campaigns thanks to 33 Mile Radius’ freshly launched call tracking system designed for disaster mitigation, restoration and home services contractors. Check out their recent press release to learn more: 33 Mile Radius recently announced a new call tracking system for disaster mitigation, restoration, and home services contractors. Their new call tracking system takes the guesswork out of measuring the effectiveness of marketing and advertising campaigns. Contractors
August 28, 2018
How to Log a User Out of iPad or iPhone
As you may know, the iPhone and iPad version of FileMaker can save the user’s login in the “keychain” making it easier for them to access in the future. But what do you do if a new user accesses the iPad and needs to log in under their own ID. Here’s how you can delete the saved credentials and log in a new user: 1. From inside of iRestore, hit “Logout” on the Main Menu:
October 8, 2018
The Phone Rings And Then…
By: Lisa Lavender, VP of Operations Design It is of critical importance that whoever is answering the phone in your restoration company projects soothing confidence to the caller who may have just experienced damage to their home, their business, their property or sometimes even worse… The person who answers the phone may be having the very first impression of your company, and everything from tone to knowledge will have a direct impact on the
October 3, 2018
The Value Of The “Call” After The Initial “Call”
The phone rings and you are called to duty. Whether it is a new water loss, fire, or mold, you have been given the opportunity to serve and the opportunity to fulfill your mission as a restorer. As important as it is to deliver high-quality services in a timely manner to your new customer, we do so with the understanding that beyond each individual person you serve lays more opportunity. Consider the following: Branding: The neighbors
September 28, 2018
How Customer Reviews Will Grow Your Restoration Business
The Importance of Asking For Reviews: How Asking Your Customer For Reviews Will Grow Your Restoration Business By: Jeff Rooks, Content Editor at 33 Mile Radius For the last seven years, 33 Mile Radius has generated exclusive water damage leads for restoration contractors. In addition lead generation, 33 Mile Radius also offers Acquirly, a review acquisition app designed to get contractors more positive reviews. Roughly half of all customers read reviews before hiring a restoration
August 31, 2018
33 Mile Radius’ New Tracking System
Contractors can now easily measure the performance of their marketing campaigns thanks to 33 Mile Radius’ freshly launched call tracking system designed for disaster mitigation, restoration and home services contractors. Check out their recent press release to learn more: 33 Mile Radius recently announced a new call tracking system for disaster mitigation, restoration, and home services contractors. Their new call tracking system takes the guesswork out of measuring the effectiveness of marketing and advertising campaigns. Contractors
August 28, 2018
How to Log a User Out of iPad or iPhone
As you may know, the iPhone and iPad version of FileMaker can save the user’s login in the “keychain” making it easier for them to access in the future. But what do you do if a new user accesses the iPad and needs to log in under their own ID. Here’s how you can delete the saved credentials and log in a new user: 1. From inside of iRestore, hit “Logout” on the Main Menu:
