Blog | iRestore Restoration Software - Part 2
Photo courtesy of Restoration Technical Institute (Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of our industry is the opportunity to meet people new to the industry who are on a mission. Whether it is a new owner or a person who has been challenged to make an impact in their organization, the drive
restoration business management  
When working in the restoration industry, customer service is essential to be successful. Customer service for restoration project workers and managers might include; developing a restoration plan that fits the needs and expectations of the client, handling questions, concerns, or complaints, showing empathy for damages and losses, communicating the status of the project, responding to issues when they arise and following up with client satisfaction. Customer service can encompass a number of situations and issues
restoration client management, restoration industry software, restoration management system, restoration project management software, restoration software  
March 3, 2022. Lisa Lavender M.T.R., M.F.S.R., M.W.R. Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad habits that sometimes come with experience. You have a clean slate to train. So, now what? Over the years, I have been asked the how and what of training a new person. I know everyone who has
Industry Tips, restoration business management  
restoration industry software
With the beginning of a new year, most people and businesses have goals of getting more organized. Organization in businesses, especially restoration companies, leads to improved budgeting and cost management, better communication with employees and customers, and a great understanding and control over operations. When dealing with restoration projects, time is so important, and getting everything and everyone scheduled to be where they need to be within a moment’s notice can sometimes be, well, disorganized
restoration industry software, restoration management software, restoration software  
Photo credit: baloon111/ iStock / Getty Images Plus Via Getty Images Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our restoration and reconstruction company and thinking, “This is not good!” It was the beginning of another busy day, everyone was gathered in the garage and managers were holding clipboards. It was loud and chaotic.
restoration company crm, restoration management software, restoration project management software, restoration software  
Photo courtesy of Restoration Technical Institute (Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of our industry is the opportunity to meet people new to the industry who are on a mission. Whether it is a new owner or a person who has been challenged to make an impact in their organization, the drive
restoration business management  
When working in the restoration industry, customer service is essential to be successful. Customer service for restoration project workers and managers might include; developing a restoration plan that fits the needs and expectations of the client, handling questions, concerns, or complaints, showing empathy for damages and losses, communicating the status of the project, responding to issues when they arise and following up with client satisfaction. Customer service can encompass a number of situations and issues
restoration client management, restoration industry software, restoration management system, restoration project management software, restoration software  
March 3, 2022. Lisa Lavender M.T.R., M.F.S.R., M.W.R. Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad habits that sometimes come with experience. You have a clean slate to train. So, now what? Over the years, I have been asked the how and what of training a new person. I know everyone who has
Industry Tips, restoration business management  
restoration industry software
With the beginning of a new year, most people and businesses have goals of getting more organized. Organization in businesses, especially restoration companies, leads to improved budgeting and cost management, better communication with employees and customers, and a great understanding and control over operations. When dealing with restoration projects, time is so important, and getting everything and everyone scheduled to be where they need to be within a moment’s notice can sometimes be, well, disorganized
restoration industry software, restoration management software, restoration software  
Photo credit: baloon111/ iStock / Getty Images Plus Via Getty Images Lisa Lavender M.T.R., M.F.S.R., M.W.R. After over 20 years in the industry, exact timelines are a bit fuzzy. However, I remember the lightbulb moment a few years after starting our restoration and reconstruction company and thinking, “This is not good!” It was the beginning of another busy day, everyone was gathered in the garage and managers were holding clipboards. It was loud and chaotic.
restoration company crm, restoration management software, restoration project management software, restoration software  

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